Happy Memorial Day!

May 18 Monday 7:30am -5:00pm May 19 Tuesday 7:30am-5:00pm May 20 Wednesday 7:30am-5:00pm May 21 Thursday 8:00am-12:30pm May 22 Friday 7:30am-5:00pm May 23 Saturday Closed May 24 Sunday Closed May 25 Monday Closed May 26 Tuesday 7:30-5:00 You and your pet’s health and safety is of the utmost importance to us so during this time. We will be following the latest recommendations and protocols from organizations such as the AVMA, CDC, and local public health authorities to help ensure the safety and health of all. The restriction for elective or non-urgent procedures will be lifted on May 5th. Please call us to schedule your pet's appointment. We also will have Saturday hours on May 16th and May 30th from 8:30am to 11:00am. If you would like to schedule a Saturday appointment for your pet please call us at 509-452-1262. We have always been vigilant and attentive to the cleanliness of our hospital. To decrease potential exposure, however, we have increased our efforts and attention to disinfecting high contact areas such as counter-tops, door knobs, pens, phones, etc especially between each client interaction. We are making sure to follow the most current CDC, OSHA, Yakima County Public Health, and AVMA recommendations and protocols for infection control regarding COVID-19. To help reduce the risk of potential exposure we have established the following options and guidelines: Need food, medication, or some other veterinary product? Call us at 509-452-1262 to place your food, medication, or product order. We can take payment over the phone and call you when your medication, food, or product is ready for pick up. We would be happy to offer curbside delivery of your ordered items. You may be asked to remain in your vehicle for your pet’s appointment. Let us know when you arrive by calling 509-452-1262 and when we are ready for your pet's appointment we will fetch your pet from your vehicle. We appreciate your patience in the event your appointment time is delayed. Door locked?! If it's during our hours of operation; don’t worry we are open! We will be locking the front door as a method of reducing the number of individuals that may come into contact with each other and to remain compliant with the 6 feet of separation between each person. Just give us a call at 509-452-1262 or knock on the door and we will be happy to direct you and your pet to the appropriate area. We appreciate your patience if it takes a few minutes for us to help you. Staff are disinfecting high contact areas in between clients to help decrease potential exposure. A staff member will be with you as soon as possible. Feeling sick? Please call us to make appropriate arrangements for your pet’s appointment. We can reschedule the appointment for another time or if an urgent need find someone that is not sick to bring your pet in for the appointment. Please do not risk exposing others if you are sick by going out into the public. Please use the hand sanitizer or hand washing facilities available to you especially after any contact with items such as pens, counter tops, door knobs, after using the restroom, etc. Please make sure to follow proper hand washing techniques such as washing for 20 seconds and turning the sink off with a paper towel instead of your hand. If you have any symptoms of illness such as cough, fever, difficulty breathing etc we ask that you call to reschedule your appointment or arrange another healthy person to bring your pet. Thank you so much for your understanding during this challenging time. We greatly appreciate your continued support and patience while we navigate our way together through this situation.